(HCM102) — Cultural Competency and Diversity Issues

As the world becomes more inclusive and we interact more than ever before with others from unfamiliar cultures, we are increasingly challenged to be creative and effective as managers. Since success in management relies heavily on the performance of employees, good leaders will seek ways to capitalize on the strengths of all coworkers and to embrace the teamwork that ensues. In this class, you will learn foundational skills to apply to multicultural relationships in your workplace. You will examine your personal culture and apply the knowledge in your role as a manager or supervisor who works with people of many cultures in a healthcare setting.

Course Number:


Course Date Info:

Individual Module Duration: Students have 30 days to complete this module upon release of the module’s access information (URL, username and password).

Six Modules/Full Certificate Program Duration: Certificate Program students have up to nine months to complete any six modules.

Course Format:


Who Should Attend:

  • Physicians, nurses, physicians’ assistants, therapists, laboratory technicians, social workers, and other healthcare professionals who have recently been promoted or accepted a position as a manager or supervisor.
  • Current managers or supervisors in healthcare settings, such as hospitals, physicians’ offices, rehabilitation centers, etc.
  • Healthcare systems looking to provide cost-effective training opportunities to supplement an internal training agenda or professional development plan
  • Managers and supervisors in other fields seeking to enter the Healthcare profession.

Continuing Education Information:

  • 1.5 CEUs for each completed course module
  • 9.0 CEUs for the completion of any six course modules of the Healthcare Management Certificate Program
  • Certificate of Completion from Cambridge Kipp and Cambridge Kipp LEADS
  • Completion of Modules 1 through 7 qualifies for 10.5 Continuing Education Credits

For complete instructors information see the downloadable content listed on the right. 

Prerequisite Courses:

The minimum requirement for participation is an associate’s certificate from a technical school, college or university, or equivalent experience.

Registration Information:

If you are a new student and you are registering for the complete 6-module Certificate Program, begin at the Healthcare Management Certificate Program Page.